intercomCategorise your way

Here you can understand how to modify/update the default categories to the categories that you need and a lot more

Review/Modify categories (Optional exercise)

Choose the category/row you would like to change

Click on the edit icon and change the category name to the name you need

Scroll down to the bottom of page and click Save

Click "Save" on the confirmation pop-up

Client Categorisation mapping will be updated

Note: If the product is other than GoCat, you will see additional options to update the category mapping and the corresponding insights.

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